SI Report viewer – Error when 'exporting to PDF'

Forum Forums SI 2015 Reporting SI Report viewer – Error when 'exporting to PDF'

This topic contains 4 replies, has 3 voices, and was last updated by  scott.portocarrero@avdg.com 1 year ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
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  • #11391

    Richard Guinness
    Participant

    Hi guys – I have no problems exporting to PDF from one of the ‘stock’ reports (e.g. wire checklist) but I get an error “Unhandled error occured – Invalid file format (signature)” when trying to save to a PDF while using my customised proposal report. This report contains an ‘external’ RTF file (for the intro text, including some pictures). Could that be the cause of the problem? Any other ideas? It’s not a critical problem because I can always print to PDF.

    Thanks for any help,

    Richard

    #11489

    Richard Guinness
    Participant

    Any ideas?

    #11501

    Naresh
    Moderator

    Hi,

    Make sure your RTF file is saved in WordPad and not MS-Word. The report engine we use – ActiveReports – prefers RTF files saved in WordPad.

    Regards,

    Naresh

     

    #11502

    Richard Guinness
    Participant

    Hi Naresh – Yes, I noticed that. I’ll have a look at whether an RTF that’s never seen Word will work.

    Is there any way to “clean” an RTF file that HAS been opened by Word?

    Thankyou

    #12438

    I have run into the same problem, and I believe it had to to with incompatible fonts with D-Tools, all fonts need to be TrueType

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